We are looking for products and artisans who share our love for a naturally coastal aesthetic to join our curated online marketplace.

Whether you create salt-etched pottery, coastal-inspired art, or natural wellness products crafted from New Zealand’s unique flora, we provide a professional platform to share your work while you stay focused on your craft.

What we are looking for:

• Coastal Art & Objects: Ceramics, textiles, and fine art that evoke the spirit of the sea and shore.

• Natural Wellness: Apothecary items, herbal teas, soaps, and skincare made with high-quality, natural ingredients.

• The Maker’s Hand: We value original, artisan-made products that tell a story of craftsmanship and connection to the land.

Why partner with us?

• Low Overhead:Pay nothing until we sell! We have a streamlined, "online-only" model designed to complement your studio or workshop practice. This will enhance your existing selling platform giving your product a wider audience.

• Curated Marketing: Benefit from our dedicated social media strategy and "Showcase" opportunities designed to reach a nationwide audience.

• A Shared Aesthetic: Join a collective of like-minded creators who value quality, sustainability, and the calming influence of nature.

Let’s Chat

If your work celebrates the beauty of New Zealand and is made with care and intention, we would love to hear from you.

How to get started: Please get in touch at Naturallycoastalnz@gmail.com with a brief introduction and a few photos of your work (or a link to your portfolio/Instagram/Facebook page, or Website). We are always looking for new additions that fit our botanical, natural, and coastal themes.

Let’s bring the beauty of the natural world into homes across Aotearoa, and the world together.

We aim to get your order to you as quickly and safely as possible.

New Zealand Shipping

We currently ship throughout New Zealand.

Shipping rates are calculated at checkout:

• North Island 

• South Island

• Rural Delivery

• Option to Pick up on some items.

Once your order has been dispatched, you will receive a confirmation email with tracking details.

Delivery Timeframes

Orders are typically processed within 3-10 business days.

Delivery timeframes may vary depending on your location, but generally:

Please note that delivery times may vary during busy periods.

International Shipping:

We are happy to arrange international shipping on request.

If you would like your order shipped overseas, please contact us at:
naturallycoastalnz@gmail.com

We will provide a shipping quote based on your location and order.

Additional Information:

• Please ensure your shipping details are correct at checkout

• Naturally Coastal is not responsible for delays caused by courier services

• If your order is lost or delayed, please contact us and we will assist where possible

At Naturally Coastal, we want you to love your purchase. If something isn’t quite right, we’re here to help.

Our artisans pack with extreme care. However, if your items arrive damaged, please take a photo of the packaging and the product immediately and contact us within 24 hours so we can make it right. Email us on Naturallycoastalnz@gmail.com

If your item is faulty, damaged, you are entitled to a refund, in line with the New Zealand Consumer Guarantees Act.

We do not offer refunds for ‘change of mind’ purchases.

Returns must be approved before being returned. Contact us within 7 days of receiving the product, so we can resolve this for you. Email us on Naturallycoastalnz@gmail.com

• Items must be unused, unworn, and in original condition

• Original packaging and tags must be included

• Proof of purchase is required

Non-Returnable Items

The following items are not eligible for return:

• Perishable goods (e.g. food items such as chocolate)

• Personal care products

• Gift cards

Shipping for Returns

• If an item is faulty, we will cover return shipping

Refunds

Refunds are only provided for faulty goods in accordance with the Consumer Guarantees Act.

If approved, refunds will be processed back to your original payment method.

At Naturally Coastal, we respect your privacy and are committed to protecting your personal information.

This policy outlines how we collect, use, and protect your information when you visit our website or make a purchase.

What Information We Collect:

When you use our website or place an order, we may collect:

• Your name

• Contact details (email, phone number)

• Shipping and billing address

• Payment information (processed securely via Squarespace)

• Information about how you use our website (such as pages viewed or products browsed)

How We Use Your Information

We use your information to:

• Process and deliver your orders

• Communicate with you about your purchase

• Provide customer support

• Improve our website and services

• Send you updates or marketing (if you have opted in)

Sharing Your Information

We only share your information where necessary to operate our business, including:

• Squarespace (our website platform)

• Payment providers

• Shipping and delivery services

We do not sell your personal information.

Marketing & Emails

If you subscribe to our emails, we may send you updates about new products, collections, and promotions.

You can unsubscribe at any time using the link in our emails.

Cookies

Our website uses cookies to improve your browsing experience and understand how customers use our site.

You can adjust your browser settings if you prefer not to accept cookies.

Your Rights

Under New Zealand privacy law, you have the right to:

• Access the personal information we hold about you

• Request correction of your information

To do so, please contact us using the details below.

Keeping Your Information Safe

We take reasonable steps to protect your personal information from loss, misuse, or unauthorised access.

Contact Us:

If you have any questions about this policy or your information, please contact us: Naturallycoastalnz@gmail.com

TERMS AND CONDITIONS OF USE OF THE NATURALLY COASTAL WEBSITE AND THE SUPPLY OF GOODS

The following terms and conditions apply to all users of the www.naturallycoastal.com website and to all purchases of goods. By viewing and using the website you will be deemed to agree to these terms of use (“Terms”) without qualification. If you do not agree to be bound by these Terms, you should stop accessing and using the website.

We are New Zealand owned and operated.

Our Website

1. Copy and Reproduction Notices

No part of the website may be distributed or copied for any commercial purpose and you may not incorporate any part of it in any other work.

2. Linking

The contents of the website may include links to third party materials. We will not be responsible for the contents of any linked site or liable for any direct or indirect loss or damage suffered by you from accessing, using, relying on or trading with third parties. These links are provided to you only as a convenience.

3. Advertisers

Any dealings with any advertiser appearing on the website are solely between you and the advertiser or other third party. We are not responsible or liable for any part of any such dealings or promotions.

4. Disclaimer

The website makes information and material available to you as a service. Use of the website material is at your own risk. We are not responsible for any adverse consequences arising out of the use of information contained on the website.

5. Liability

While reasonable care has been taken to ensure the facts stated in the website are accurate and the opinions given are fair and reasonable, neither we nor any of our employees, to the fullest extent permitted by law, will be responsible for errors or misstatements or be liable whether in contract, tort (including negligence) or otherwise for any loss or damage caused (whether direct, indirect, consequential, special, or loss of profits).

Use of the Website

1. Supply

On receipt of a purchase order we will endeavour to supply you with the goods or services ordered, but we will not be liable to any person if we decline to fulfil, or are unable to fulfil, an order.

2. Terms

We will supply goods to you on these Terms only, which may be amended them from time to time. If there is any conflict with other terms of trade, these Terms will take priority over any other terms of trade.

3. Product information

All information given on the website is for your guidance but does not afford a guarantee of use. Common sense and discretion are advised in the proper and safe use of all products purchased from us.

4. Advertised goods

Where goods are advertised with reference to a photograph, we cannot guarantee that your monitor’s display of any colour will be accurate.

5. Price & Payment

The price of the goods is that stated on the website at the time we accept your purchase order. The product prices include goods and services tax (“GST”). GST total included is shown at checkout. We may alter prices without notice. Payments are processed through the secure Squarespace Payment system. Any credit card details stored for recurring payments are done so on the Squarespace system. No credit card information is stored by us. Payments must be received prior to orders being shipped.

6. Delivery and Insurance Charges

You will pay the delivery, handling, packaging and any insurance charges related to your purchase order. In respect of goods delivered to a delivery point in New Zealand, the delivery charges at checkout, includes the costs of delivery by the usual methods of transportation used by us.

7. Delivery

We will endeavour to deliver goods on the agreed delivery dates but we will not be liable for late delivery. Late delivery does not entitle you to cancel any order or part order. Delivery will be deemed to have been made when the goods arrive at the delivery point agreed with you or if you are to arrange delivery, when the goods are available for collection by you. Delivery may be by instalments.

8. Risk and Ownership

Risk in goods purchased from us will pass to you on delivery but legal and beneficial ownership in goods remains with us until all sums owed to us, in respect of those goods and all other goods supplied by us, are paid in full.

9. Limitation of Liability:

Our liability for any claim, damages, loss or expense related to the supply by us of goods is limited to the cost paid by you for the goods or services and except where statute expressly requires otherwise. To the fullest extent permitted by law we will not be liable in any event whether in tort (including negligence), contract or otherwise for any loss of profits or any consequential, indirect or special damage, loss or injury of any kind suffered by you or any other person.

10. Consumer Guarantees Act 1993 (the “Act”):

If you are a consumer under the Act and you are acquiring or holding yourself out as acquiring the goods for a business purpose, the Act will not apply.

11. Changes to Terms and Conditions:

We reserve the right to change these Terms at any time. By continuing to access the website, you agree to be bound by the amended terms and conditions.

12. Governing Law:

These Terms will be governed by New Zealand law and you agree to submit to the exclusive jurisdiction of the New Zealand Courts. The application of the United Nations Convention on Contracts for the International Sale of Goods is expressly excluded.